We totally get it—mistakes happen!
Our fulfillment process moves super quickly to get your order out the door, which means there’s only a short window—usually within less than an 1 hour of placing your order—to make any cancellations.
If you accidentally ordered the wrong item or need to update something, please email us at info@namaclo.com as soon as possible and we’ll do our very best to help.
Once your order begins processing, we’re no longer able to make changes or cancel it. If it’s already been shipped, don’t worry—you can check out our Return & Exchange Policy for post-delivery options or reach out with any questions.